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Taking your business onto the Internet is not about reinventing the wheel. The move can open up new opportunities for maximising the benefit from your existing systems and information.
 
Communicating important information to customers and allowing your own staff to update records via the web site can help to improve efficiency and eliminate duplication, as well as contributing to a quicker and more substantial return on investment.


Capturing Information for your records

For CEiS, providing information on training courses enables them to advise customers effectively and efficiently of additions and alterations to the published schedule.

By extending the facility to allow on-line registration, CEiS automatically collate the information they need to allow them to advise course organisers of interest in the course, and to facilitate the issue of call-up papers and other administrative tasks.

The system gives the course administrator access to all required information in one secure, on-line source, reducing the administrative overhead and minimising the potential for errors.

 

 


One Size Fits All

With many hundreds of members, the task of keeping contact information up to date coupled with event organisation, news distribution and information circulation could easily become a headache for Ayrshire Chamber of Commerce and Industry.

As part of the development of their on-line solution, ACCI's in-house system are being revised to ensure that information is input only once, and can be distributed to any user or system, both on- and off-line, that needs access to it.

A consistent approach to the browser-based systems will reduce the in-house training requirement and will mean that staff will be able, quickly and easily, to update both web site and intranet with a minimum of effort.